How to Coordinate Posts with Chat Replies in BOKBOK
Posting and chatting are two halves of the same shop. In BOKBOK, a new post should match what the inbox will say when people message “is this still true?”
Related guide: Comment help with BOKBOK
When this helps
A night post about a sale that chat never heard of creates arguments at 9 a.m.
What to do, step by step
You do not need extra tools. Stay in BOKBOK, follow these everyday steps, then preview before anything goes public.
- Write the post facts in one note
- Schedule or publish the post
- Tell the person who handles chat, or update the info chat already uses
- Watch the first replies after it goes live
- Take over in chat if the question is about that exact post
Tip: If you post a photo of an item with no price, chat will get “how much?” Be ready.
A simple habit
After Post now on a sale, stand by chat for twenty minutes or make sure someone else is.
Frequently asked questions
Do I need a special setting to link a post to chat?
No. You coordinate with the same facts. People will message from the post on their own.
What about comments under the post?
Reply there or in chat with the same answer. Do not give two prices.
Next steps
Try this in BOKBOK at messagereply.com, or WhatsApp +880 1806-106235 if you want setup help.
Read the full Comment help with BOKBOK page, browse the BOKBOK blog, or compare features, integrations, and industries.
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Official platform resources
These are public help pages from each platform (account or Page basics only). They are not BOKBOK setup steps — after your account is ready, connect inside BOKBOK or message our team for guided help.
- Create a Facebook Page
Official Meta help for creating a Facebook Page for your business.
- Switch to an Instagram Professional Account
Official Instagram help for Business or Creator (Professional) accounts.
Explore related topics
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