Client success with BOKBOK
Simple stories about the companies using BOKBOK — what they do, how their business works, and how our chatbot helps them grow.
Online Education & Skill Training · Bangladesh
Amar iSchool
Career-ready skills for students and job seekers
Amar iSchool is a skill-learning platform that prepares Bangladeshi students and graduates for real jobs through practical, job-market courses.
What Amar iSchool does
Amar iSchool helps learners close the gap between traditional education and employer expectations. They offer structured online courses in programming, web development, data science, cybersecurity, finance, research, IELTS, and other career-focused skills—backed by quizzes, certificates, and a mobile app for learning anytime.
- Delivers outcome-based technical and professional courses designed around real hiring needs
- Supports university students, fresh graduates, freelancers, and career switchers
- Combines recorded lessons, practice tests, community support, and certification
- Makes skill training accessible through web and mobile so learners can study at their own pace
Who they serve: University students, Job seekers, Freelancers, Working professionals upskilling.
How their business works
Amar iSchool attracts learners through content and campaigns, helps them choose the right course, enrolls them online, and keeps them progressing through lessons, quizzes, and instructor support until they complete and get certified.
- Discover & inquire. Prospective students find Amar iSchool online or via social media and ask about courses, pricing, schedules, instructors, and career fit.
- Choose the right path. Counselors and course pages guide learners toward the best package—single courses, combos, or job-preparation tracks based on goals and skill level.
- Enroll & learn. Students purchase access, watch structured lessons, take quizzes, and practice through the platform or mobile app.
- Complete & convert outcomes. Learners finish modules, earn certificates, and move toward jobs, freelancing, or higher study—while Amar iSchool continues nurturing new inquiries.
Their success
Amar iSchool has grown into a trusted education brand by focusing on practical skills employers actually want, expanding course variety, and making learning available on both web and mobile.
- Strong reputation for job-market-centered curriculum
- Broad catalog covering tech, finance, research, and English skills
- Mobile learning that keeps students engaged beyond the desktop
- Community and instructor support that improves completion and trust
Challenges before BOKBOK
- High volume of repeated questions about courses, fees, and enrollment
- Prospects messaging across website, Facebook, and WhatsApp at all hours
- Counselors spending too much time on FAQs instead of high-intent guidance
- Need to convert curious visitors into enrolled students quickly
How BOKBOK helps Amar iSchool
BOKBOK acts as Amar iSchool’s always-on enrollment assistant—answering course and pricing questions instantly, guiding students to the right program, and handing off serious leads to counselors so the team can grow enrollments without growing support load.
- Instant course guidance. BOKBOK explains course topics, who each program is for, duration, pricing, and what learners get—so prospects get clarity in seconds instead of waiting for a reply.
- Enrollment support around the clock. Students can ask about payment, access, app learning, certificates, and start dates anytime. BOKBOK keeps conversations moving even after office hours.
- Lead capture & handoff. When a prospect is ready to enroll or needs personal counseling, BOKBOK collects key details and routes them to the Amar iSchool team for closing.
- Consistent answers everywhere. Whether someone messages on the website, Facebook, or WhatsApp, they get the same accurate information—protecting brand trust and reducing confusion.
Channels: Website chat, Facebook, WhatsApp, Instagram.
Results:
- Faster first replies for every course inquiry
- Fewer repetitive FAQs for counselors and support staff
- Higher conversion from chat to enrollment
- Better student experience before and after purchase
Tiles, Sanitaryware & Building Materials · Bangladesh & Global
RAK Ceramics
World-class ceramics for homes and commercial projects
RAK Ceramics is a global ceramics leader serving Bangladesh with tiles, sanitaryware, faucets, and tableware through showrooms, dealers, and project sales.
What RAK Ceramics does
RAK Ceramics manufactures and sells premium ceramic and porcelain tiles, sanitaryware, faucets, and tableware. In Bangladesh, they serve homeowners, architects, interior designers, builders, and dealers who need durable, design-forward products for residential and commercial spaces.
- Offers wall and floor tiles, bathroom solutions, kitchen fittings, and lifestyle tableware
- Supports retail customers through flagship showrooms and a wide dealer network
- Works with professionals on larger residential, hospitality, and commercial projects
- Combines global manufacturing scale with local market presence and after-sales support
Who they serve: Homeowners & renovators, Architects & designers, Builders & contractors, Dealers & distributors.
How their business works
Customers discover RAK products online or through dealers, ask about collections and availability, visit showrooms or partner stores, select materials for their project, and complete purchase through retail or project channels.
- Product discovery. Buyers explore tile designs, sanitaryware ranges, and finishes through the website, social channels, ads, or recommendations from designers and dealers.
- Inquiry & guidance. Customers ask about sizes, series, pricing guidance, showroom locations, dealer availability, delivery timelines, and which products fit their space.
- Showroom or dealer visit. Prospects are directed to a corporate showroom or nearby dealer to see samples in person, compare options, and finalize selections with sales support.
- Purchase & project fulfillment. Orders are completed for home renovations or larger projects, with ongoing support for product details, documentation, and follow-up questions.
Their success
RAK Ceramics Bangladesh has built strong brand trust through product quality, design variety, and a distribution footprint that reaches both retail shoppers and professional project buyers.
- Recognized global brand with deep local market presence
- Broad product range covering tiles, sanitaryware, faucets, and tableware
- Flagship showroom experience plus widespread dealer coverage
- Trusted by homeowners and professionals for quality and durability
Challenges before BOKBOK
- Many buyers ask similar questions about collections, sizes, and where to buy
- Inquiries arrive across WhatsApp, Facebook, Instagram, and web chat
- Sales teams need to qualify leads before booking showroom visits
- Slow replies can send shoppers to competing brands
How BOKBOK helps RAK Ceramics
BOKBOK becomes RAK Ceramics’ front-line product and showroom assistant—answering common buyer questions instantly, directing people to the right location or collection, and helping sales teams focus on serious purchase conversations.
- Product & collection answers. BOKBOK helps customers understand tile categories, sanitaryware options, popular series, and basic product guidance so they can shortlist faster.
- Showroom & dealer direction. When buyers ask where to purchase, BOKBOK shares showroom information, directs them to the right next step, and reduces back-and-forth for the sales team.
- Omnichannel consistency. The same accurate answers appear on WhatsApp, Facebook, Instagram, and website chat—keeping brand communication professional at every touchpoint.
- Lead qualification for sales. BOKBOK gathers project type, location preference, and interest area, then hands warmer leads to human sales for closing and consultation.
Channels: WhatsApp, Facebook, Instagram, Website chat.
Results:
- Quicker response to retail and project inquiries
- More showroom and dealer visits from qualified chats
- Less repetitive workload for sales and customer care
- Stronger brand experience across digital channels
Study Abroad & Education Consulting · Bangladesh & International
Applash
AI-matched universities, scholarships, and student guidance
Applash is an AI-powered study-abroad platform that matches students with universities and scholarships, then supports them through applications and visas.
What Applash does
Applash helps students find and apply to international universities with less confusion and more confidence. Their platform combines AI program matching across 140,000+ options with counselor support for scholarships, applications, test prep, visa guidance, and end-to-end student services.
- Matches students to programs based on academic profile, budget, goals, and destination preferences
- Surfaces scholarship and funding opportunities students often miss on their own
- Supports applications, document checklists, and counselor-led decisions in one flow
- Guides students through IELTS/test prep, visa steps, and post-admission support needs
Who they serve: Undergraduate aspirants, Master’s & PhD applicants, Scholarship seekers, Parents supporting study-abroad decisions.
How their business works
Students start with a profile, receive AI-ranked university matches, work with counselors to shortlist and apply, then continue through visa and pre-departure support until they secure offers and enroll abroad.
- Profile & goals. Students share academics, preferred countries, budget, and career goals so Applash can build a personalized matching baseline.
- AI matching & shortlisting. The platform ranks programs by academic fit, scholarship potential, and acceptance likelihood—helping students focus on realistic, high-value options.
- Apply with counselor support. Applications, documents, essays, and requirements are managed with expert guidance so students submit stronger, complete applications.
- Visa & journey support. After offers, Applash continues with visa direction, test prep alignment, and practical student support so the journey does not stall at the final stages.
Their success
Applash stands out by combining AI matching with human counseling—helping students discover better-fit universities and scholarships while reducing the overwhelm of traditional consultancy research.
- AI-powered matching across a very large program catalog
- Scholarship discovery built into the student journey
- Counselor guidance from first inquiry through offer stage
- Clearer process for students who feel lost in study-abroad research
Challenges before BOKBOK
- Incoming students ask many similar questions about process, cost, and eligibility
- Counselors need to prioritize serious applicants over early FAQs
- Response delays can lose high-intent students to other consultancies
- Parents and students expect fast clarity across WhatsApp and social channels
How BOKBOK helps Applash
BOKBOK helps Applash scale student conversations—answering process and eligibility questions immediately, collecting useful intake details, and freeing counselors to focus on matching, applications, and scholarship strategy.
- Always-on study-abroad Q&A. BOKBOK explains how Applash works, what information students need, common destination questions, and next steps—so no inquiry sits unanswered.
- Smart intake before counseling. It gathers academics, preferred countries, intake timeline, and budget signals so counselors begin conversations with context instead of starting from zero.
- Scholarship & process clarity. Students get clear explanations about scholarships, application stages, and what to prepare—reducing confusion and building trust early.
- Higher counselor productivity. By handling repetitive FAQs, BOKBOK lets Applash advisors spend more time on personalized university strategy and application quality.
Channels: Website chat, WhatsApp, Facebook, Instagram.
Results:
- Immediate replies for new student inquiries
- Cleaner, more qualified counseling conversations
- Better conversion from inquiry to profile/application start
- Scalable support without slowing the student experience
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