How to Make Good Training Data for BOKBOK
The way you prepare your training data has a big impact on how well your BOKBOK chatbot can answer. This guide shows simple patterns that work well in our system, and how to structure your files so the bot can quickly find the right price, link, or explanation.
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Keep Related Information Close Together
BOKBOK understands your content best when related details are close to each other in the same place. For example, it is better to keep the name, price, and link for one product together than to split them across different parts of a document.
Better structure
Blue bag: price 200 TK Link: https://domain.com
Harder for the bot
Price in one part of the file, link in another, product name somewhere else. The bot can still work, but it has to search more and may mix things up.
In short: for each item (product, plan, service), try to keep all important fields — name, price, link, short description — close together.
Use Simple .txt Files When You Can
Our system can read PDFs and docs, but in practice plain .txt files perform better for many use cases. They are easier to parse, have fewer layout problems, and let you control exactly how information is written.
- Use .txt files for product lists, pricing tables, FAQs, and short explanations.
- Keep formatting simple: headings, bullet points, and clear labels like “Price:” or “Link:”.
- Reserve PDFs/docs for long documents only when necessary.
The cleaner and simpler the input, the easier it is for BOKBOK to find the right answer quickly.
Less but Clearer Data Beats Complicated, Noisy Data
Adding more and more content does not always make your chatbot better. For BOKBOK, concise and focused data usually works better than huge, complicated documents.
- Remove old or duplicate information that no longer applies.
- Avoid mixing many different topics in one long file.
- Write in simple, direct sentences instead of long, marketing-heavy paragraphs.
When the AI sees a smaller set of clean, up-to-date data, it can answer more confidently and with fewer mistakes.
Group Similar Data in the Same File
Similar type of information should live together. This helps BOKBOK see patterns and answer consistently. Instead of putting everything in one giant file, split by topic.
Good structure
- pricing.txt – all prices and plans.
- shipping.txt – shipping rules only.
- returns.txt – return and refund policy.
Harder structure
One huge file mixing pricing, support policy, internal notes, and marketing copy. The bot has to search more and may pull the wrong section.
Instead of including all data in the same file, use multiple files with related data. This often performs better than one big, mixed document.
Simple Structure, Better Answers from Your BOKBOK Chatbot
Good training data for BOKBOK does not have to be complicated. Keep related details close together, prefer simple .txt files, use multiple focused files instead of one huge mix, and remove old or noisy content.
With these small habits, your chatbot can understand your business faster and give clearer, more trustworthy answers to your customers.