Order Tracking
Help customers check order status in chat instead of answering the same question again and again.
Benefits
What it helps with
Answer common order-status questions faster
Reduce repeated “Where is my order?” chats
Keep customers informed without long waits
Free your team for special order issues
Simple flow
How it works
A customer asks about an order in chat
BOKBOK helps with the basic status information you provide
You can step in for refunds or special cases
Everyday order questions get handled more smoothly
Real life
Examples
FAQ
Frequently asked questions
It helps customers get simple order updates through chat.
Yes. Take over for refunds, changes, or anything that needs a personal reply.
Yes. Even small shops get the same order questions every day.
No. It should follow the order information available to your business setup.
If you have questions, contact our support team on WhatsApp at +880 1806-106235.
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Start free and reply to customers faster on the channels you already use.