Order Tracking
Help customers check order status in chat instead of answering the same question again and again.
Benefits
What it helps with
Answer common order-status questions faster
Reduce repeated “Where is my order?” chats
Keep customers informed without long waits
Free your team for special order issues
Simple flow
How it works
A customer asks about an order in chat
BOKBOK helps with the basic status information you provide
You can step in for refunds or special cases
Everyday order questions get handled more smoothly
Real life
Examples
FAQ
Frequently asked questions
It helps customers get simple order updates through chat.
Related Features
Reply to customer chats faster — even when you are busy — with helpful answers from your own information.
Collect names, contacts, and other useful details while chatting — without chasing people later.
Send pictures in chat so customers understand your products and answers faster.
Related Integrations
Ready to get started?
Start free and reply to customers faster on the channels you already use.