Feature

Voice Recognition

Understand customer voice messages and reply helpfully — even when they do not type.

Benefits

What it helps with

01

Handle voice notes from customers

02

Support people who prefer speaking instead of typing

03

Reduce missed messages hidden in voice chats

04

Keep conversations moving when voice is the customer’s habit

Simple flow

How it works

1

A customer sends a voice message

2

BOKBOK understands what they said

3

It replies using your business information

4

You can step in for personal or sensitive talks

Real life

Examples

A customer sends a voice note asking about delivery time
Someone records a quick question about pricing
A busy shopper leaves a voice message instead of typing

FAQ

Frequently asked questions

It helps BOKBOK understand customer voice messages so you can reply helpfully.

BOKBOK

Ready to get started?

Start free and reply to customers faster on the channels you already use.